IT Support Specialist

2 days ago


HoughtonLeSpring, Durham, United Kingdom EC Property Recruitment Ltd Full time

**About the Role:**

We are seeking an experienced IT Support Specialist to provide exceptional support to our clients. The successful candidate will have the ability to hit the ground running and deliver high-quality technical services.

Key Responsibilities:

  • Manage the helpdesk queue using our Remote Monitoring and Management System
  • Design, implement, and support Windows Server environments and associated networks
  • Provide contract and ad-hoc support through telephone, remote, and onsite methods
  • Develop processes and documentation, handle new client requests, and manage contract renewals

Requirements:

  • Previous experience in an IT support role
  • Proficiency in Active Directory, Windows Server, Windows 10/11, Azure, and Microsoft 365
  • Knowledge of server hardware and network infrastructure

Benefits:

  • High degree of autonomy with exposure to the latest technologies
  • Build strong relationships with clients, both on-site and remotely
  • Regular client site visits (approximately two days a week)

**Salary:** £30,000 - £38,000 per annum (dependent on experience) in London, UK.



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