Automotive Sales Consultant
17 hours ago
Job Title: Automotive Sales Consultant
About the Role:
We are seeking a skilled Automotive Sales Consultant to join our team in Croydon. As a Trade Parts Advisor, you will be responsible for connecting customers with our business, providing exceptional service and support.
Key Responsibilities:
- Maintain accurate records in our CRM system.
- Handle customer sales orders and queries professionally.
- Upsell products and services to achieve sales targets.
- Evaluate and escalate issues to senior advisors or management as needed.
- Look up and pre-pick customer parts orders.
- Ensure customer satisfaction through follow-up calls.
- Adhere to company policies in all customer interactions.
- Stay updated on products, services, and policies.
Requirements:
- Strong problem-solving, decision-making, and planning skills.
- Customer-focused with excellent communication abilities.
- Experience with data management systems such as Kerridge, CDK, KEYLOOP.
Salary Estimate:
$45,000 - $60,000 per annum (dependent on experience)
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