Automotive Sales Consultant

17 hours ago


Croydon, Greater London, United Kingdom Institute of the Motor Industry. limited Full time

Job Title: Automotive Sales Consultant

About the Role:

We are seeking a skilled Automotive Sales Consultant to join our team in Croydon. As a Trade Parts Advisor, you will be responsible for connecting customers with our business, providing exceptional service and support.

Key Responsibilities:

  • Maintain accurate records in our CRM system.
  • Handle customer sales orders and queries professionally.
  • Upsell products and services to achieve sales targets.
  • Evaluate and escalate issues to senior advisors or management as needed.
  • Look up and pre-pick customer parts orders.
  • Ensure customer satisfaction through follow-up calls.
  • Adhere to company policies in all customer interactions.
  • Stay updated on products, services, and policies.

Requirements:

  • Strong problem-solving, decision-making, and planning skills.
  • Customer-focused with excellent communication abilities.
  • Experience with data management systems such as Kerridge, CDK, KEYLOOP.

Salary Estimate:

$45,000 - $60,000 per annum (dependent on experience)



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