Turndown Attendant
4 weeks ago
Broadwick Soho is a new and exciting hotel, restaurant, and rooftop dining bar in the heart of Soho. We pride ourselves on being a like-minded community of individuals from various backgrounds, dedicated to delivering exceptional service to our guests and talents.
Job DescriptionWe are seeking a Turndown Attendant to join our team. As a Turndown Attendant, you will be responsible for undertaking all servicing requirements of our guests in line with our service standards before evening occupancy. You will provide special amenities to enhance guest enjoyment and comfort, and drive quality through high attention to detail and a willingness to go above and beyond.
Responsibilities- Undertake all servicing requirements of guests in line with our service standards
- Provide special amenities to enhance guest enjoyment and comfort
- Drive quality through high attention to detail and a willingness to go above and beyond
- Work with brilliant talent across the hotel to deliver a seamless and memorable guest experience
- Hotel experience is desirable but not essential
- Diligence, positivity, and ability to work under pressure
- Good verbal skills and exceptional customer service skills
- Excellent time management and good organisational skills
- Willingness to undertake training and a flexible approach to working hours
- Meals on duty
- Uniform provided
- Dry cleaning and laundry
- Guaranteed service charge
- Discretionary service charge
- Holiday allowance
- Company sick pay
- Optional medical plan
- Employee assistance program
- Season travel ticket loan
- Cycle to work scheme
- Local shop discounts for the team
- Incentive scheme
We believe in flexibility and multi-skilling, and you may be asked to do different tasks from time to time to enable us to meet the needs of our guests and talent.
How to ApplyIf you are interested in collaborating with us, please apply online or on our website: broadwicksoho.com/career. Kindly note we do not accept any applications directly.
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