Beauty Retail Team Lead

1 day ago


York, York City, United Kingdom Benefit Cosmetics UK Full time

Job Overview

Benefit Cosmetics UK is seeking an experienced Senior Customer Service Specialist to lead our retail team as a Counter Sales Manager. This is a part-time role working approximately 30 hours per week, with a competitive salary of around £28,000 - £35,000 per annum, depending on experience.

Responsibilities

The successful candidate will be responsible for managing a team of Brow and Beauty Experts to achieve sales targets, providing exceptional customer service, and maintaining high standards of store presentation.

Key Duties:

  1. Lead and manage a team of retail professionals to deliver outstanding sales results and customer experiences.
  2. Drive sales growth by developing and implementing effective sales strategies.
  3. Maintain high levels of customer satisfaction through effective communication, problem-solving, and conflict resolution.
  4. Ensure accurate stock management, reporting any discrepancies or concerns to the Area Manager promptly.

Requirements

To succeed as a Counter Sales Manager at Benefit Cosmetics UK, you will need:

  • A strong background in retail management, preferably in the beauty industry.
  • Excellent leadership, communication, and interpersonal skills.
  • The ability to work flexibly, including weekends and evenings.
  • A passion for delivering exceptional customer service and driving sales growth.


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