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Residential Lodge Manager

2 months ago

Fareham, Hampshire, United Kingdom Churchill Estates Management Ltd Full time
About the Role

We are seeking a highly skilled and experienced Residential Lodge Manager to join our team at Churchill Estates Management Ltd. As a key member of our team, you will be responsible for providing exceptional customer service to our residents, ensuring their comfort and well-being, and managing the day-to-day operations of our retirement development.

Key Responsibilities
  • Manage the maintenance of the property, ensuring it is safe and secure for residents
  • Coordinate activities and events to enhance the quality of life for residents
  • Provide administrative support, including managing records and reports
  • Liaise with contractors, suppliers, and internal colleagues to ensure seamless service delivery
  • Act as a trusted 'go-to' person on-site, providing guidance and support to residents and colleagues alike
Requirements
  • Proven experience in a similar role, preferably in retirement living or social housing
  • Excellent customer service skills, with a passion for delivering high-quality service
  • Ability to work independently and as part of a team, using your own initiative and good judgement
  • Strong administrative skills, including proficiency in Microsoft Office applications
  • Ability to work in a fast-paced environment, with a calm and composed demeanor
What We Offer
  • A rent-free two-bedroom apartment on-site
  • A competitive salary of £18,500 per annum
  • Annual holiday entitlement of 24 days + Bank Holidays
  • A day off on your Birthday
  • Life Assurance
  • Eye Care reimbursement
  • Colleague Introduction reward scheme
  • Thorough induction programme and ongoing training
  • Professional development and qualifications