Automotive Sales Specialist

1 month ago


Bishop's Stortford, Hertfordshire, United Kingdom Group 1 Automotive Full time
Job Summary
">Sales and Customer Experience Executive">We are seeking a highly motivated and results-driven Sales and Customer Experience Executive to join our team at Group 1 Automotive. This exciting role will involve working closely with customers to understand their needs and preferences, providing exceptional sales and customer service skills to deliver outstanding experiences. As part of our successful automotive group, you will have the opportunity to work with world-class brands, broaden your experience across multiple sites and brands, and contribute to our mission of creating trusted experiences for our customers, partners, and people.">Key Responsibilities
">- Guide customers through a seamless journey from initial welcome to negotiation and handover of their purchased vehicle
">- Actively prospect for new customers via telephone, attend product launches and events, and maintain a comprehensive enquiry database
">- Maintain in-depth product knowledge and continuously enhance expertise through manufacturer-led training sessions
">- Recommend suitable add-on products that align with customer needs and preferences
">- Ensure effective use of customer enquiry management systems for optimal tracking and follow-up
">- Deliver outstanding customer service that fosters loyalty and encourages referrals
">About Us
">Group 1 Automotive is on an exciting growth journey, with over 7,000 colleagues dedicated to providing exceptional customer service. We represent 21 brands at the forefront of automotive retail, with 114 dealerships in the UK. Our values of Respect, Integrity, Transparency, Teamwork, and Professionalism guide everything we do, ensuring a positive and supportive work environment. Estimated Salary: £25,000 - £35,000 per year.

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