Support Specialist

3 weeks ago


Saint Peters, Kent, United Kingdom beBee Professionals Full time £25,000 - £35,000

As a Support Specialist at beBee Professionals, you will play a crucial role in delivering exceptional customer service in Saint Peters, United Kingdom. Your primary responsibility will be to handle customer inquiries, provide accurate information, and resolve issues efficiently.

Key Responsibilities:

  • Handle customer inquiries via phone, email, and chat.
  • Provide product and service information.
  • Resolve customer complaints and escalate when necessary.
  • Process customer orders and manage account information.
  • Keep records of customer interactions.

Requirements:

  • Previous experience in customer service is preferred.
  • Excellent communication and problem-solving skills.
  • Ability to handle high-volume queries.
  • Proficiency in Microsoft Office and CRM systems.

Benefits:

  • Competitive salary with performance-based incentives.
  • Pension scheme and healthcare benefits.
  • Training and development opportunities.
  • Supportive work environment.


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