Area Supervisor
3 weeks ago
Thrive Oldham is seeking a highly skilled and experienced Area Supervisor to join our team in Leicestershire Council. As a key member of our team, you will be responsible for overseeing the daily operations of our waste management sites, ensuring the smooth delivery of services and maintaining high standards of customer satisfaction.
Key Responsibilities:- Supervise and manage site staff across all waste sites, providing guidance and support as needed.
- Develop and deliver training packages, including toolbox talks and safety briefings, to ensure staff are equipped with the necessary skills and knowledge.
- Monitor and enforce the Council's safe systems of work and risk assessments, ensuring a safe working environment for all staff.
- Manage and maintain accurate records of waste movements, ensuring compliance with Council regulations.
- Issue and monitor PPE and uniforms, ensuring staff are equipped with the necessary personal protective equipment.
- Drive a Council 3.5 tonne box van, as required, to transport staff and equipment.
- Handle customer complaints and issues, providing a high level of customer service and resolving problems in a timely and professional manner.
- Essential:
- Good IT skills, including proficiency in Microsoft Office and other relevant software.
- Excellent interpersonal and communication skills, with the ability to work effectively with staff, customers, and other stakeholders.
- Good numeracy and literacy skills, with the ability to maintain accurate records and reports.
- Experience of dealing with customers, including handling complaints and issues.
- Experience of line managing multiple staff, including providing guidance and support.
- Experience of delivering training packages, including toolbox talks and safety briefings.
- Valid UK driver's license for driving up to a 3.5 tonne vehicle, with access to own vehicle and insurance to cover business use.
- Desirable:
- Valid and relevant Certificate of Technical Competence, with evidence of continued competence.
- Experience of driving a vehicle up to 3.5 tonnes.
The role will involve working a variety of shifts, including weekends, to ensure the smooth delivery of services. The working pattern will be agreed with the line manager, with a minimum of 37 to 40 hours per week across 7 days. Overtime may be available, and the role may involve working from home or from County Hall, although this is expected to be minimal.
Thrive Oldham is an equal opportunities employer and welcomes applications from all qualified candidates. If you are a motivated and experienced professional looking for a new challenge, please apply for this exciting opportunity to join our team.
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