Senior End User Compute Lead

4 weeks ago


Nottingham, Nottingham, United Kingdom Capital One Full time

About the Role

We are seeking a highly skilled Senior End User Compute Lead to join our team at Capital One. As a key member of our IT department, you will be responsible for the management, troubleshooting, development, and operation of our End User Services platforms.

Your Key Responsibilities

  • Design and implement new systems and solutions for our UK business
  • Provide 3rd line support for internal IT systems and end user devices
  • Train, support, and mentor the EUS team
  • Ensure IT standards are maintained and managed
  • Document all setups and processes, and influence and design processes for new technologies
  • Be the technical point of contact for EUS systems
  • Work with 3rd party vendors for system maintenance and upgrades, and work with management to define and provide business solutions

What We're Looking For

  • Expertise in managing and designing systems and services in the end user space within a regulated industry
  • Background in centralised device management with MDM tools such as Microsoft Intune, Jamf Pro, and VMWare Workspace One
  • Experience of network principles and standards
  • Experience of working in a geographically dispersed team and effectively communicating to a diverse audience
  • Exposure to AWS Cloud, ITIL framework, and Agile working methodologies
  • Ability to plan and manage projects, workloads, and stakeholders
  • Excellent oral and written communication skills

What's in it for You

As a Senior End User Compute Lead at Capital One, you will have the opportunity to work on a wide range of exciting projects, develop your skills and expertise, and contribute to the success of our business. We offer a competitive salary, benefits package, and opportunities for career progression and professional development.

Where and How You'll Work

This is a permanent position and can be based in either our Nottingham or London office. We've adopted a flexible hybrid working model, which creates the opportunity to work in your own way, but also provides great spaces for in-person collaboration. You'll be based in our offices 3 days a week on Tuesdays, Wednesdays, and Thursdays.



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