Store Operations Manager

3 weeks ago

Accrington, Lancashire, United Kingdom Tesco Full time
About the Role

As a Shift Leader at Tesco, you will be responsible for overseeing the store's daily operations, ensuring a smooth and efficient customer experience.

Key Responsibilities

Coordinating the store team to deliver an easy, fuss-free shopping experience for customers

Supporting colleagues, ensuring they deliver daily priorities and take regular breaks

Opening and closing the store, and completing duty cover, ensuring all decisions made are right for everyone's safety

Being the go-to person for colleagues in the absence of a manager for day-to-day queries

Maintaining a great understanding of how your store is performing, and assisting managers in delivering any actions that help improve the running of the store

Requirements

To be a great role model, by always giving thoughtful customer service that ensures every customer's needs are met

To build strong, long-lasting relationships with colleagues to create a positive and inclusive team atmosphere that encourages everyone to do their best work

To be a clear communicator, comfortable with using a variety of methods to keep your team well-informed and up to date

To be comfortable taking the lead, and overseeing the store in the absence of your Manager

To be a good decision maker, who's flexible in the way you think, and comfortable handling change to ensure everything we do is right for customers and colleagues

What's in it for you

At Tesco, we offer a range of benefits, including flexible working, ongoing learning opportunities, and access to award-winning training.

About us

Our vision at Tesco is to become every customer's favourite way to shop, whether they are at home or out on the move.

We're a place where everyone's welcome, and we're committed to providing a fully inclusive and accessible recruitment process.

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