Beauty Therapist Specialist

3 weeks ago


Cambridge, Cambridgeshire, United Kingdom Groupe Clarins Full time

The Role:

As a Beauty Therapist at Groupe Clarins, you will be responsible for delivering exceptional client care and developing skincare conversations with customers. Your goal will be to engage customers in our brand journey and increase product sales.

Key Responsibilities:

  • Maintain a high standard of customer service by carrying out professional treatments in accordance with Clarins treatment guidelines.
  • Be responsible for selling the unique brand differentiation and the link with the ingredient stories, product benefits, and usage of recommended homecare products.
  • Focus on customer loyalty, keeping customers returning to the brand.
  • Create retail theatre to attract and entice customers, incorporating the customer journey of the brand as a story while engaging with customers.
  • Have the confidence to overcome selling challenges.
  • Ensure a high standard of hygiene is maintained in the Clarins treatment room, reception, and laundry area.

You Will Be:

  • Passionate about skincare and beauty.
  • A confident and articulate communicator.
  • Comfortable in a target-driven environment.
  • Customer-focused and results-oriented.

Requirements:

  • NVQ 2 & 3 or equivalent Beauty Therapy qualification.
  • Experience in a hands-on beauty or retail role with exceptional customer service skills.
  • Commercial awareness.
  • Ability to be flexible and work shifts including weekends and evenings.

We Offer:

  • Competitive compensation package.
  • 28 days annual leave (inclusive of bank holidays).
  • Clarins For You - Our Reward and Benefits Platform.
  • Generous employee discount and training allocation.
  • Potential to earn up to 3% performance-based bonus.
  • Career Development opportunities.
  • Access to a range of Wellbeing services through our Employee Assistance Programme.

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