Insurance Account Manager Specialist

2 weeks ago


Birmingham, Birmingham, United Kingdom Gallagher Full time
Account Manager Opportunity at Gallagher

We are seeking a highly skilled and experienced Account Manager to join our global brokerage team based in the UK. This is an excellent opportunity for someone looking to take their career to the next level in a dynamic and supportive environment.

Job Overview

The successful candidate will be responsible for managing a portfolio of cross-class commercial clients within the Charities division, providing exceptional customer service and building strong relationships with clients and insurers.

Key Responsibilities
  • Manage and maintain accurate records of client details and policy information
  • Create and send new business documents, mid-term adjustments, and renewal information to clients
  • Liaise with clients and insurers to confirm cover, process policies, and chase outstanding documentation
  • Deal with account queries and credit control matters, escalating concerns as necessary
  • Apply fundamental legal and regulatory policy in relation to internal policies and the insurance contract
  • Maintain accurate records and process in accordance with our agreed procedures to ensure timely renewals and positive outcomes for clients
Requirements
  • Commercial insurance knowledge and experience dealing with the Charities sector
  • Holding or working towards one of the Chartered Insurance Institute Qualifications: Cert CII/Dip CII desirable
  • GCSE standard or equivalent education required
  • Worked to targets within a regulated, measurable framework and achieved SLA's
  • Evidence of rapport-building and customer service focus with outstanding communication and social skills
  • Due diligence and process-driven to deadlines, happy to forward plan, organise, and analyse information
  • Fully proficient in Acturis
Benefits
  • Minimum 25 days holiday, plus bank holidays, and the option to 'buy' extra days
  • Defined contribution pension scheme, which Gallagher will also contribute to
  • Life insurance, which will pay 4x your basic annual salary, with options to top up
  • Income protection, covering up to 50% of your annual income, with options to top up
  • Health cash plan or Private medical insurance
  • Three fully paid volunteering days per year
  • Employee Stock Purchase plan, offering company shares at a discount
  • Share incentive plan, HMRC approved, tax-effective, stock purchase plan
  • Critical illness cover
  • Discounted gym membership, with over 3,000 gyms nationally
  • Season ticket loan
  • Access to a discounted voucher portal to save money on your weekly shop or next big purchase
  • Emergency back-up family care

We estimate the salary for this position to be around £40,000 - £60,000 per annum, depending on experience and qualifications. If you are a motivated and results-driven individual looking to build a rewarding career with Gallagher, please apply.



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