Facilities Work Scheduler
4 weeks ago
Graham Rose is a well-established Heating and Compliance firm based in Crawley, with a strong reputation for prioritising customer and client satisfaction. The company offers professional gas installation, maintenance, and servicing, alongside energy solutions.
Job DescriptionThis full-time, permanent position involves handling calls and scheduling various works, validating each job to ensure required information is available, managing customer and client relationships, and ensuring all regulatory information is updated and logged in real-time with status updates on the internal system.
Requirements- Previous call handling/scheduling experience
- Ability to operate a computerised database system
- Strong analytical skills and the ability to manage change
The company offers an attractive benefits package, including:
- £27,179 per annum
- Pension scheme
- 23 days of paid annual leave plus bank holidays
- Cycle to work scheme
- Variety of wellness programs and employee assistance programs
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