Quality Assurance Specialist

3 weeks ago


Nottingham, Nottingham, United Kingdom Octopus Energy Full time
About Us

At Octopus Energy, we're passionate about helping customers on low income and benefits improve the insulation in their homes. We work with an internal and external supply chain to insulate customer homes across the UK within the compliance rules of the ECO scheme.

Job Description

We're seeking a detail-oriented Quality Assurance Specialist to join our team. This role is mainly remote, although occasional visits to our Nottingham or Newton Aycliffe offices may be required.

Key Responsibilities:
  • Analyse survey photos and paperwork to ensure compliance with relevant guidance for each scheme.
  • Take responsibility for the end-to-end process of allocated tasks.
  • Prepare notes based on survey analysis to inform teams on install, documentation, and photo requirements.
  • Build relationships with the installer team and external partners to ensure compliant documentation is received.
  • Accurately input information into internal databases and CRM systems.
Requirements:
  • Ability to work remotely most of the time and ideally close to our Nottingham or Newton Aycliffe offices.
  • Strong administrative skills with the ability to multitask and prioritise large volumes of tasks effectively.
  • Thriving in a fast-paced environment, meeting internal and external monthly deadlines.
  • Highly motivated with a can-do problem-solving attitude.
What We Offer

We offer a competitive salary of £35,000 per annum, plus a range of benefits including a fun and dynamic work environment, opportunities for career growth, and a chance to make a real difference in the lives of our customers.



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