Audi Workshop Management Specialist

1 day ago


Solihull, Solihull, United Kingdom Listers Full time £50,000

Job Summary

An exceptional opportunity has arisen for a highly skilled Audi Workshop Management Specialist to join Listers Group in Solihull. The ideal candidate will possess unlimited confidence, resilience, drive, energy, and talent, with a strong desire to succeed in a dynamic workshop environment.

Job Description

The successful applicant will be responsible for managing the workflow of all jobs to brand standard, ensuring maximum productivity in the workshop. They will also manage a team of technicians, providing focused management to ensure an excellent customer experience.

Key Responsibilities:

  • Manage the workflow of all jobs to brand standard.
  • Manage a team of technicians ensuring workflow through the workshop is done in an efficient and effective manner.
  • Provide focused management to the service department team, to ensure an excellent customer experience.
  • Ensure processes are always adhered to.
  • Conduct regular process reviews with your Aftersales Manager to identify operational issues / discrepancies and ensure appropriate follow up actions are taken to rectify.
  • Manage the performance of the workshop to ensure that KPI targets are achieved.
  • Manage and plan workshop / support resources to ensure that work requirements are fulfilled.
  • Support the department team as required and ensure that all work is completed on time.
  • Support the service department with specifications and coding of non-standard, complex jobs and ensure all such work is approved with customers prior to any work being started.
  • Manage the handover of complex or potentially contentious jobs (invoices, claims) to ensure full buy-in and agreement from the customer (Retail or Internal).

What We Offer

  • Estimated salary: £45,000 - £50,000 per annum, depending on experience.
  • 25 days holiday plus bank holidays.
  • Company Pension.
  • Wellness Programme.
  • Sick Pay.
  • Group life insurance.
  • Staff discount on car servicing.
  • Listers Benefits discounts on retailers, restaurants, cinemas & holidays.
  • Long service and loyalty incentives.
  • Staff referral scheme.
  • In-house, manufacturer & professional qualifications.
  • Free Parking / On-site Parking.
  • Company Events.

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