Quality Assurance Specialist

3 weeks ago


London, Greater London, United Kingdom Kroo Bank Ltd Full time
About the Role

We are seeking a highly skilled Quality Assurance Specialist to join our FinCrime Operations team at Kroo Bank Ltd. As a key member of our team, you will play a crucial role in ensuring the excellence of our financial crime operations and training functions.

Key Responsibilities
  • Learn and understand the processes and procedures of our financial crime team.
  • Create and maintain QA scorecards for financial crime processes in line with our QA Framework.
  • Conduct regular and ad-hoc Quality Checks (QC) on financial crime analysts' work and FinCrime Operations processes.
  • Conduct root cause analysis to identify issues and areas for improvement.
  • Provide clear and actionable feedback to financial crime analysts and team leaders.
  • Support the training needs of our FinCrime Operations teams by delivering coaching and quality training sessions.
  • Develop and maintain QA metrics and provide feedback to stakeholders.
  • Communicate QA findings to senior stakeholders.
Requirements
  • Experience in a similar role within a fintech or financial services environment.
  • Good knowledge of AML and compliance requirements within financial services.
  • Strong analytical and problem-solving skills.
  • Ability to interpret data and provide actionable feedback.
  • Experience in providing tailored feedback to team members.
What We Offer
  • Competitive salary and benefits package.
  • Opportunity to work with a cutting-edge fintech company.
  • Collaborative and dynamic work environment.
  • Professional development and growth opportunities.
How to Apply

Please submit your application through our website. We look forward to hearing from you.



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