Claims Expert
1 month ago
Overview
Solus Accident Repair Centres is seeking a dynamic individual to fill the role of Claims Expert. As a member of our team, you will play a crucial part in enhancing the customer experience by providing exemplary service and problem-solving solutions.
Responsibilities
- Manage a portfolio of claims, ensuring timely resolutions and effective communication with customers.
- Analyse and assess claims data to identify trends and areas for improvement.
- Collaborate with internal stakeholders to develop and implement strategies that drive business growth and customer satisfaction.
- Provide exceptional customer service, responding promptly to inquiries and resolving issues efficiently.
- Develop and maintain accurate records, adhering to industry standards and regulatory requirements.
Requirements
- A minimum of 2 years' experience in claims administration or a related field.
- Excellent analytical and problem-solving skills, with the ability to think critically and make informed decisions.
- Strong communication and interpersonal skills, with the ability to build rapport with customers and colleagues alike.
- Proficiency in MS Office, including Excel, Word, and Outlook.
- Ability to work in a fast-paced environment, prioritising tasks and managing multiple projects simultaneously.
Benefits
- A competitive salary range of $60,000 - $80,000 per annum, depending on experience.
- A comprehensive benefits package, including health insurance, retirement savings, and paid time off.
- Ongoing training and development opportunities, to help you grow professionally and personally.
- A dynamic and supportive work environment, with a focus on teamwork and collaboration.
- The opportunity to work with a leading organisation in the accident repair industry, making a real difference in the lives of our customers.
What We Offer
Solus Accident Repair Centres is committed to attracting and retaining top talent, offering a range of benefits and perks to support your career and well-being. If you are a motivated and enthusiastic individual looking for a new challenge, we encourage you to apply today.
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