Claims Expert

1 month ago


London, Greater London, United Kingdom Solus Accident Repair Centres Full time

Overview


Solus Accident Repair Centres is seeking a dynamic individual to fill the role of Claims Expert. As a member of our team, you will play a crucial part in enhancing the customer experience by providing exemplary service and problem-solving solutions.



Responsibilities



  • Manage a portfolio of claims, ensuring timely resolutions and effective communication with customers.
  • Analyse and assess claims data to identify trends and areas for improvement.
  • Collaborate with internal stakeholders to develop and implement strategies that drive business growth and customer satisfaction.
  • Provide exceptional customer service, responding promptly to inquiries and resolving issues efficiently.
  • Develop and maintain accurate records, adhering to industry standards and regulatory requirements.


Requirements



  • A minimum of 2 years' experience in claims administration or a related field.
  • Excellent analytical and problem-solving skills, with the ability to think critically and make informed decisions.
  • Strong communication and interpersonal skills, with the ability to build rapport with customers and colleagues alike.
  • Proficiency in MS Office, including Excel, Word, and Outlook.
  • Ability to work in a fast-paced environment, prioritising tasks and managing multiple projects simultaneously.


Benefits



  • A competitive salary range of $60,000 - $80,000 per annum, depending on experience.
  • A comprehensive benefits package, including health insurance, retirement savings, and paid time off.
  • Ongoing training and development opportunities, to help you grow professionally and personally.
  • A dynamic and supportive work environment, with a focus on teamwork and collaboration.
  • The opportunity to work with a leading organisation in the accident repair industry, making a real difference in the lives of our customers.


What We Offer


Solus Accident Repair Centres is committed to attracting and retaining top talent, offering a range of benefits and perks to support your career and well-being. If you are a motivated and enthusiastic individual looking for a new challenge, we encourage you to apply today.


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