European IT Services Director
15 hours ago
About the Role:
This Senior Technology Administrator position requires an individual who can lead all IT-related projects and ensure the smooth delivery of IT projects, incident, problem, and change management. As part of our team, you will be responsible for performing the job in accordance with the company's policies and procedures, researching, recommending, procuring, and implementing IT equipment and services.
Main Responsibilities:
- Manage all outsourced & third-party IT services, including upgrades, building strong relationships, and SLAs.
- Help create and support the IT strategy, policy, and budget.
- Ensure smooth delivery of IT projects, incident, problem, and change management.
- Provide day-to-day IT support to around 70 users across Europe.
- Support Office 365 and coordinate IT training when required.
- Track all IT and telephone hardware.
- Deployment and set-up of desktops/laptops & mobile devices for new & existing users (sourcing equipment, user setup/email accounts, software, etc.).
Qualifications and Experience:
- Degree level-educated and/or recognised certification in IT.
- IT business operations.
- Good working knowledge of Office 365, SharePoint, Microsoft Server 2016 Standard Edition, and Microsoft Server 2012 Standard Edition.
- Network troubleshooting, cabling, and PC configuration.
- Excellent knowledge of information security principles, including GDPR and data protection.
- Background in Project Management is advantageous.
- Experience supporting MAC users is desirable.
- Excellent communication skills with the ability to explain complex topics in simplistic terms.
Benefits Package:
- 25 holiday days per year (plus Public Holidays).
- Up to 5% Employer pension contribution.
- Cash-back Health Scheme.
- Group Life Cover.
- Free Parking.
Location: Sheffield, South Yorkshire. Salary: £43,000 per annum (dependent on experience).
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