Real Estate Support Specialist
4 days ago
Location: G3 and Home Based when appropriate
Job Type: Full-time/Part-time
About the RoleAs a key member of our team at Vesta Recruitment, you will play a pivotal role in ensuring the real estate agents receive the support they need to succeed.
You will act as a liaison between the agents and the various resources within their office, helping to streamline processes, coordinate activities, and maintain a high level of agent satisfaction.
Key Responsibilities- Agent Support: Provide day-to-day support for agents, including answering inquiries and troubleshooting systems.
- Onboarding: Facilitate the onboarding process for new agents, including setting up accounts, providing training on office systems, and ensuring they have access to necessary resources.
- Communication: Serve as the main point of contact for agents regarding office updates, events, and resources. Distribute information and ensure timely responses to agent queries.
- Event Coordination: Assist in planning and organizing office events, training sessions, and meetings to support agent development and networking opportunities.
- Database Management: Maintain and update agent information in company databases, ensuring accuracy and completeness.
- Marketing Support: Assist agents with marketing needs, such as creating promotional materials, coordinating social media efforts, and managing listings on multiple platforms.
- Administrative Duties: Handle various administrative tasks, including scheduling, data entry, and document management, to support office operations and agent activities.
- Technology Assistance: Provide basic technical support for office systems and tools, helping agents navigate and utilise technology to enhance their productivity.
- Previous experience in a real estate office or administrative support role is preferred.
- Strong organisational and multitasking abilities, with excellent attention to detail.
- Proficient in Microsoft Office Suite (Word, Excel, Outlook) and especially Google Suite comfortable with learning new software and technology platforms.
- Excellent written and verbal communication skills.
- Ability to work independently and as part of a team, with a proactive and positive attitude.
- Familiarity with real estate industry practices and terminology is a plus.
- Competitive salary based on experience.
- Birthday off (if desired)
- Paid time off, and professional development opportunities.
- Potential for growth within the company.
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