Café Store Leadership Position

4 weeks ago


Chichester, West Sussex, United Kingdom Olympus Recruitment Full time

Store Manager Job Description

We are seeking a skilled Store Manager to lead our café team and maintain our reputation as a premier destination for coffee lovers in the city.

Key Responsibilities:

  • Oversee daily operations, ensuring exceptional service and a positive environment for customers and staff.
  • Lead, train, and motivate a team of baristas and front-of-house staff.
  • Monitor and manage inventory, purchasing, and vendor relationships.
  • Ensure high-quality coffee beverages and menu items are prepared consistently.
  • Develop and implement marketing strategies to attract new customers and retain existing ones.
  • Track sales and financial performance, analysing data to achieve revenue targets and cost control.
  • Handle customer inquiries, feedback, and complaints professionally.
  • Collaborate with the management team to set business goals and contribute to company growth.

Requirements:

  • Proven experience as a Store Manager or in a similar hospitality management role.
  • Proven experience working to KPI targets within the hospitality sector.
  • Excellent leadership and interpersonal skills, with the ability to inspire and coach a diverse team.
  • Strong organisational and problem-solving abilities to ensure smooth daily operations.
  • Customer-focused mindset with a dedication to providing an exceptional guest experience.
  • Understanding of financial principles, budgeting, and cost control.
  • Proficiency in using point-of-sale systems and technology.

Why Work with Us?

  • Opportunity to lead a dynamic team in a well-respected café restaurant.
  • Competitive salary and benefits package.


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