Pharmacy Support Specialist

1 week ago

Caterham, Surrey, United Kingdom Paydens Group Full time

Pharmacy Assistant Role Overview

We are seeking a motivated and detail-oriented individual to join our pharmacy team as a Pharmacy Assistant. This role is instrumental in supporting our pharmacy operations and delivering exceptional customer service.

Key Responsibilities:

  • Assist in the dispensing of medications under the supervision of a pharmacist, maintaining accuracy and adherence to legal requirements.
  • Provide exceptional customer service, ensuring all patients feel heard, supported, and valued.
  • Contribute to the pharmacy team by maintaining an organised and efficient workflow.
  • Manage inventory by organising, stocking, and ensuring the integrity of pharmaceuticals.
  • Utilise computer systems for processing prescriptions, managing stock levels, and handling customer queries.
  • Maintain a spotless and orderly pharmacy environment.

Requirements:

  • A foundation of pharmacy knowledge, with a preference for those holding an NVQ2 in Pharmacy Services or equivalent experience.
  • Exceptional customer service skills; displaying warmth, empathy, and patience.
  • A keen eye for detail, ensuring the accuracy and safety of all pharmacy operations.
  • Strong teamwork capabilities, thriving in a collaborative work setting.
  • Computer literacy, comfortable with learning and utilising various pharmacy software systems.
  • Outstanding communication traits, ability to problem-solve, and the initiative to adapt quickly in a bustling environment.

Working Hours & Benefits:

This role offers a schedule designed to promote work-life balance with flexible hours: Tuesday & Friday 8:30am - 6:30pm, Saturday as and when required 9am - 1pm. Employees at Paydens enjoy generous staff discount on products and services, continuous opportunities for learning, development, and professional growth, a supportive, respectful, and inclusive team environment, and engaging role in a leading and esteemed pharmacy group.

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