Customer Service Representative

2 months ago

Exeter, Devon, United Kingdom Southern Co-op Full time
{"title": "Customer Service Assistant Role", "description": "Deliver Exceptional Customer Service

We're seeking a talented Customer Service Assistant to join our retail team. As a key member of our store team, you'll play a vital role in delivering outstanding customer service and creating a welcoming environment for our customers.

As a Customer Service Assistant, you'll be responsible for:

  • Providing exceptional customer service, responding to customer queries and resolving issues in a timely and professional manner
  • Maintaining a high standard of store appearance, ensuring a clean and safe environment for customers and colleagues
  • Assisting with stock management, including receiving and processing stock deliveries, and maintaining accurate stock levels
  • Working collaboratively with colleagues to achieve sales targets and improve store performance
  • Participating in community activities and initiatives, promoting Southern Co-op's values and commitment to the local community

We're looking for someone who is passionate about delivering great customer service, has excellent communication skills, and is able to work effectively as part of a team. If you're a motivated and enthusiastic individual who is looking for a rewarding role, we'd love to hear from you.

What We Offer

As a Customer Service Assistant with Southern Co-op, you'll enjoy a range of benefits, including:

  • Competitive hourly rate
  • Opportunities for career development and progression
  • Discounts on Southern Co-op products and services
  • Access to employee assistance programs and wellbeing initiatives

We're committed to creating a positive and inclusive work environment, where everyone feels valued and supported. If you're passionate about delivering great customer service and want to be part of a dynamic and supportive team, apply now to join our team as a Customer Service Assistant.

", "requirements": "Requirements

To be successful in this role, you'll need:

  • Excellent communication and interpersonal skills
  • Ability to work effectively in a fast-paced environment
  • Basic math skills and accuracy when handling cash and stock
  • Ability to lift and move stock as required
  • Flexibility to work a variety of shifts, including weekends and bank holidays

We're an equal opportunities employer and welcome applications from all qualified candidates. If you're interested in this role, please submit your application, including your CV and a cover letter outlining your experience and qualifications.

", "how_to_apply": "How to Apply

To apply for this role, please submit your application, including your CV and a cover letter outlining your experience and qualifications. We're an equal opportunities employer and welcome applications from all qualified candidates.

", "company_info": "About Southern Co-op

Southern Co-op is a member-owned retail business, committed to creating a positive and inclusive work environment. We're passionate about delivering great customer service and creating a welcoming environment for our customers.

", "contact_info": "Contact Us

For more information about this role or to discuss your application, please contact our HR team at [insert contact email or phone number].

"}

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