Senior Client Liaison
4 weeks ago
Job Title: Senior Client Liaison
Job Description:
We are seeking a highly skilled Senior Client Liaison to join our team at Media IQ Recruitment Ltd. As a Senior Client Liaison, you will be responsible for managing and resolving issues, providing training, and ensuring that clients gain the most value from their subscription to our business intelligence platform.
Key Responsibilities:
- Manage and resolve client issues in a timely and professional manner
- Provide training and support to clients to ensure they get the most out of our platform
- Work closely with our client relationship managers to ensure they have the necessary tools and resources to succeed
- Identify opportunities to upsell and cross-sell our services to clients
Requirements:
- 2+ years of experience in a client-facing role, preferably in a SaaS/BI environment
- Excellent communication and interpersonal skills
- Ability to work in a fast-paced environment and prioritize multiple tasks
- Strong analytical and problem-solving skills
About Us:
Media IQ Recruitment Ltd is a leading global media and information business with a strong reputation for delivering high-quality services to our clients. We offer a dynamic and supportive work environment, with opportunities for career growth and development.
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