IT Infrastructure Specialist
2 weeks ago
Job Summary: We are seeking an experienced IT Network and Server Analyst to join our team in North Leeds. This is an exciting opportunity for a skilled professional to provide high-level service support and maintain group systems and infrastructure.
About the Role: As an IT Network and Server Analyst, you will be responsible for delivering systems in-line with the organisation's strategy and key strategic objectives. Your key responsibilities will include training department members, end users, and new employees on system procedures and requirements. You will also develop and update documents on system or software procedures, requirements, and changes. Additionally, you will perform maintenance and backup functions for key systems, resolving diverse issues, and conduct system testing to ensure efficiency and accuracy.
Your Key Responsibilities: Some of your key responsibilities will include administering and maintaining policies and procedures for security and integrity, providing accurate and timely resolutions to challenging technical problems, installing, configuring, troubleshooting, and documenting all infrastructure areas, and troubleshooting hardware and software problems for supported platforms. You will also test, install, and configure new hardware and software solutions, log calls, and ensure users are informed of outstanding call status. Furthermore, you will perform system checks, maintain department inventory and equipment files, and maintain error logging of system faults and liaise with users and suppliers.
Your Skills and Qualifications: To be successful in this role, you will need excellent technical knowledge of Windows Operating Systems and Microsoft Office Software, as well as a good working knowledge of Microsoft Windows Server, Active Directory Network Services, and Microsoft Exchange. You should also have customer-focused experience providing advice and guidance to customers, be organised and methodical with the ability to work to targets and goals unsupervised, and be enthusiastic, self-motivated, and a team player with a logical approach to problem-solving. Experience with SQL Server administration activities, including installation, performance tuning, security, and backup, as well as strong understanding of secure firewall configurations and granular access policies, is highly desirable. A good working knowledge of VMware and experience supporting and administrating a VMware vSphere virtual environment is also preferred.
Benefits: In addition to a competitive salary of £31,000 per annum (including a £3,000 on-call payment), you will receive 25 days holiday, increasing to 28 after 5 years full employment, pension contribution up to a matched 6%, free on-site parking, and home broadband payment for remote dial-in support. Education: Commercial exposure is required, and qualifications such as ITIL and/or MCSE are desirable but not essential.
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