Administrative Support Officer
2 weeks ago
About the Role
We are seeking a highly organized and detail-oriented Administrative Support Officer to join our team at NHS Lanarkshire. As a key member of our administrative team, you will provide comprehensive support to clinical and non-clinical staff, ensuring the smooth running of our services.
Key Responsibilities
- Provide administrative support to clinical and non-clinical staff, including patient information and assistance.
- Develop and maintain accurate and up-to-date records and databases.
- Ensure confidentiality, diplomacy, and discretion are maintained at all times.
- Provide excellent communication and interpersonal skills, with the ability to work effectively with patients, staff, and external partners.
- Develop and implement efficient administrative processes and procedures.
- Collaborate with other teams to achieve shared goals and objectives.
Requirements
- Standard grade level or equivalent experience in a similar role.
- Well-developed interpersonal skills in customer care.
- Excellent communication skills.
- Good organizational and planning skills.
- Understanding of a range of procedures and processes.
- Ability to prioritize work and work on own initiative while under pressure.
- Proficient IT skills, including a working knowledge of Microsoft packages.
Desirable Qualifications
- Experience in dealing with medical records.
- Previous experience in dealing with members of the public.
Contract Type
Permanent
Part Time
18.5 hours
Please note this is a part-time post, and the salary for this position will be pro-rata.
Location and Working Pattern
This role will be based in Older Adult inpatients within Udston Hospital.
The working pattern for this role will be confirmed by the hiring manager.
Why NHS Lanarkshire?
NHS Lanarkshire is a supportive environment where you will have the chance to add to your skills and further your career.
Some of our benefits include:
- A minimum of 27 days annual leave increasing with length of service.
- A minimum of 8 days of public holidays.
- Membership of NHS Pension Scheme, with life insurance benefits.
- Paid sick leave increasing with length of service.
- Occupational health services.
- Employee counselling services.
- Work-life Balance policies and procedures.
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