Workforce Optimization Executive

3 weeks ago


StratforduponAvon, Warwickshire, United Kingdom Brook Street Full time

About the Job: Brook Street is seeking a Workforce Optimization Executive to join our team. The successful candidate will be responsible for overseeing scheduling for all visit-related activity, in line with internal processes, client requirements, SLAs and company objectives. This includes scheduling and monitoring Rights of Entry Warrant applications and executions, as well as liaising with field representatives, engineering and locksmith companies and various third-party suppliers.

Responsibilities:

  • Oversee scheduling for all visit-related activity, in line with internal processes, client requirements, SLAs and company objectives.
  • Schedule and monitor Rights of Entry Warrant applications and executions.
  • Liaise with field representatives, engineering and locksmith companies and various third-party suppliers to ensure efficient communication and resolution of queries.
  • Administer and contribute to the Agent recruitment process including Agent set up, and maintenance, on all relevant systems.
  • Maintain and action postcode allocation and transfers as needed.

Requirements:

  • Estimated salary: £23,500.00 per annum.
  • Strong communication and organizational skills.
  • Ability to work independently and as part of a team.
  • Proficiency in using relevant software systems.


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