Data and Process Analyst
4 weeks ago
Data Management and Analysis Role
At Unity, we are driving the wholesale adoption of Realtime 3D (RT3D) across various businesses and industries. To support this goal, we are seeking a highly motivated and detail-oriented Data and Process Analyst to manage data, conduct in-depth analysis, and support data-driven decision-making across the organization.
Key Responsibilities
- Data Management: Collect, clean, and validate data from various sources, including Zendesk, ODT, and Gainsight, to ensure accuracy and consistency.
- Partner with the Business Intelligence Team to build customized dashboards.
- Process Optimization: Evaluate existing data-related processes and workflows for efficiency and effectiveness, identify opportunities for automation and optimization, and collaborate with cross-functional teams to streamline data capture and reporting procedures.
- Data Analysis: Develop and maintain interactive dashboards and reports to visualize key performance indicators (KPIs), and conduct statistical analysis to support business decision-making.
- Reporting and Communications: Create and deliver regular reports and presentations to communicate data insights to stakeholders.
Requirements
- Proven experience in data analysis, data prediction, and data management.
- Detail-oriented with a strong commitment to data accuracy and quality.
- High level of integrity and respect for data security and confidentiality.
- Experience with a Customer Service organization.
About Unity
Unity is a leading platform for creating and operating real-time 3D (RT3D) content. We are committed to fostering an inclusive, innovative environment and celebrate our employees across age, race, color, ancestry, national origin, religion, disability, sex, gender identity or expression, sexual orientation, or any other protected status in accordance with applicable law.
This position requires the incumbent to have a sufficient knowledge of English to have professional verbal and written exchanges in this language since the performance of the duties related to this position requires frequent and regular communication with colleagues and partners located worldwide and whose common language is English.
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