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Customer Service Representative

2 months ago

Havant, Hampshire, United Kingdom MarkJames Search Full time

Customer Communication Opportunities in Havant

**Job Summary**

We are seeking skilled Customer Communication Advisors to join our team in Havant. As a Customer Communication Advisor, you will play a vital role in ensuring seamless information flow and service delivery between engineers and office staff.

**Key Responsibilities**

* Communicate effectively with engineers and office staff to ensure smooth service delivery
* Provide excellent customer service skills, including verbal and written communication
* Support customers during bad weather conditions and be flexible with working hours

**Requirements**

* Excellent customer service skills
* Excellent verbal and written communication skills
* Ability to discuss vulnerabilities and support options with customers
* Flexible approach to working hours and ability to support during adverse weather conditions

**Working Arrangements**

This is an 8-month contract working from the office in Havant. You will work Monday to Friday, 8am to 10pm, and Saturday, 8am to 5pm.

**About the Role**

As a Customer Communication Advisor, you will be working for a well-known energy firm, supporting customers and ensuring seamless service delivery. If you have excellent communication skills and a flexible approach to working hours, we encourage you to apply.