Service Desk Professional

3 weeks ago


Southampton, Southampton, United Kingdom Carnival Full time
Unlock Your Potential in Technology

A career-defining opportunity awaits at Carnival UK, where you'll embark on a journey of growth, learning, and hands-on experience in our dynamic technology department. As a Service Desk Advisor, you'll play a pivotal role in shaping the future of our technology landscape.

Key Responsibilities:
  • Deliver exceptional service in a fast-paced environment, leveraging your technical expertise to resolve complex issues.
  • Collaborate with cross-functional teams to drive departmental goals and objectives.
  • Develop and maintain a deep understanding of Active Directory, Lotus Notes, Microsoft Office, and other key technologies.
  • Document processes and administer functions to ensure seamless operations.
  • Diagnose faults and service requests, escalating to 2nd and 3rd line support teams as needed.
What We Offer:
  • A comprehensive learning and development program to help you grow professionally.
  • A dynamic and supportive work environment that fosters growth, work-life balance, and wellbeing.
  • Employee benefits, including discounted cruising and recognition schemes.
  • Regular office events and charity partner fundraisers to promote team spirit.

Don't miss this chance to embark on a rewarding career journey with Carnival UK. Apply now and take the first step towards a future in technology.



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