Cafe Operations Manager

3 weeks ago


Central London, United Kingdom Mise en Place London Full time
About the Role

We are seeking a highly skilled and passionate Cafe Manager to lead the opening of our new health and wellness cafe concept within our retail store. As a key member of our team, you will be responsible for managing the day-to-day operations of the cafe, including menu development, staff training, and customer service.

Main Responsibilities
  • Develop and implement innovative menu items that reflect changing trends and seasons
  • Train and onboard new staff, ensuring they meet our high standards of service
  • Coordinate with vendors and order supplies, maintaining accurate records of daily, weekly, and monthly revenues and expenses
  • Ensure all cafe areas are clean and tidy, maintaining a high level of presentation and ambiance
  • Nurture friendly relationships with customers, increasing loyalty and boosting our reputation
  • Support the Social Media Manager in creating engaging content, promoting our unique concept and new drinks
About You

We are looking for a hospitality professional with a passion for health and wellness, a trained mixologist/barista with cafe supervisor/management experience, and a creative flair for developing new drinks. You should be a confident and vibrant personality who thrives in the buzz of service, with a genuine love for hospitality and interest in nutrition.

What We Offer
  • Competitive salary of £35-40k per annum, with a great work-life balance and evenings off
  • Potential for the concept to grow to multiple sites, with opportunities for career growth and development
  • A supportive and inclusive work environment that values teamwork and personal development
  • Employee discounts on food and beverages, as well as up to 40% staff discount on selected fashion merchandise
  • Company events throughout the year, including a birthday day off and 25 days of annual leave plus bank holidays


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