Technical Support Operations Planner
2 days ago
Nationwide Platforms is a leading provider of Powered Access rental equipment, and we're looking for a skilled Technical Support Operations Planner to join our team.
About the Role:This is an exciting opportunity to work in a dynamic and fast-paced environment, where you'll play a key role in supporting the delivery of high-quality services to our customers. As a Technical Support Operations Planner, you'll be responsible for managing the planning and coordination of technical support activities across various regions.
The successful candidate will have previous experience in resource planning and coordination, as well as excellent communication and problem-solving skills. You'll work closely with other teams to ensure seamless coordination of resources, including external suppliers. Strong organizational skills and attention to detail are essential in this role.
A competitive salary of £55,000 - £75,000 per annum is offered, along with 25 days annual leave plus bank holidays, life assurance, auto enrolment pension scheme & lifestyle benefits.
Responsibilities include:
- Develop and implement plans to ensure efficient and effective technical support operations
- Collaborate with cross-functional teams to identify opportunities for process improvements
- Monitor and analyze data to inform decision-making and drive business outcomes
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