Duty Manager

2 weeks ago


Banbury, Oxfordshire, United Kingdom whitbread Full time

We're seeking a skilled Duty Manager to lead our team at Premier Inn Banbury Town Centre. As a key member of our hotel operations team, you'll be responsible for ensuring a seamless guest experience, managing staff, and maintaining high standards of service.

Key Responsibilities:

  • Manage daily hotel operations, including front desk, housekeeping, and food and beverage services.
  • Lead and motivate a team of staff to deliver exceptional customer service and achieve business objectives.
  • Monitor and maintain high standards of cleanliness, safety, and security throughout the hotel.
  • Collaborate with colleagues to resolve guest complaints and concerns in a professional and courteous manner.

What We Offer:

  • A competitive hourly rate and opportunities for career advancement within Whitbread.
  • A comprehensive training program to develop your skills and knowledge.
  • A supportive and inclusive work environment that values diversity and promotes equality.
  • A range of benefits, including a pension scheme, save-as-you-earn scheme, and discounts on Premier Inn rooms and Whitbread restaurants.

About Whitbread:

We're a leading hospitality business with a passion for delivering exceptional customer experiences. Our team members are the heart of our business, and we're committed to supporting their growth and development.


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