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Duty Manager
2 months ago
Job Summary:
We are seeking a highly skilled Duty Manager to lead our hotel operations at Premier Inn Banbury Town Centre (Castle Quay). As a key member of our team, you will be responsible for ensuring exceptional guest experiences, managing hotel staff, and maintaining high standards of service.
Key Responsibilities:
- Hotel Operations: Oversee the day-to-day operations of the hotel, ensuring seamless delivery of services and high levels of guest satisfaction.
- Team Management: Lead and motivate a team of hotel staff, providing guidance, support, and development opportunities to ensure excellent performance.
- Quality and Standards: Maintain high standards of cleanliness, safety, and quality in all aspects of hotel operations.
- Customer Service: Provide exceptional customer service, responding to guest queries and concerns in a professional and courteous manner.
What We Offer:
- Competitive Salary: A competitive salary package, including a generous hourly rate.
- Benefits Package: A comprehensive benefits package, including a Whitbread Benefits card, offering discounts on hotel stays, meals, and other perks.
- Training and Development: Opportunities for training and development, including a clear career path within our business.
- Work-Life Balance: A flexible working arrangement, allowing for a healthy work-life balance.
About Us:
Whitbread is a leading hospitality business, committed to delivering exceptional guest experiences and creating a positive work environment for our team members. We value diversity and inclusion, and welcome applications from candidates from all backgrounds.
