Export/Import Operations Manager

2 days ago


Feltham, Greater London, United Kingdom ALS Recruiting Ltd Full time
Operations Manager Job Description

This Operations Manager role involves managing the day-to-day activities of the import and export operations team.

You will be responsible for job costing, preparing quotes, and ensuring smooth clearance processes, as well as communicating with customers and overseas partners.

The ideal candidate will have experience in freight forwarding and excellent communication and organisational skills.

Salary: £30,000 - £35,000 per annum, depending on experience

Key Tasks
  • Managing day-to-day activities of import and export operations team
  • Job costing and preparing quotes
  • Liaising with overseas partners/offices
  • Creating job file on in-house system
  • Liaising with customer for clearance instructions
  • Completing customs clearance
  • Updating the customer throughout the process
  • Organising and arranging airline collection and delivery
  • Costing and invoicing and arranging payment where necessary
  • Conversing with Airlines/agents and hauliers to ensure smooth start-to-finish process
  • Providing first-class customer service
Requirements

We are looking for an experienced Freight Forwarding professional with at least 1 year of experience. You will have excellent communication and organisational skills, as well as the ability to work under pressure.

Additional Benefits
  • Gym membership
  • Private healthcare
  • Life insurance
  • Death in service insurance
  • Private pension scheme
  • Personalised development and training program
  • Annual and quarterly bonus


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