Freight Operations Coordinator
1 day ago
About the Role:
We are seeking a highly motivated and organized Freight Operations Coordinator to join our team. As a key member of our air freight export and import operations, you will be responsible for coordinating shipments, responding to customer inquiries, and ensuring seamless logistics operations.
About You:
The ideal candidate will have experience in air freight export and import operations, with strong problem-solving skills and excellent customer service abilities. You will be a team player with excellent communication skills and ability to work effectively in a fast-paced environment.
Key Responsibilities:
- Coordinating Shipments: Arrange shipments for customers, prepare shipping documents (MAWB/HAWB) and ensure UK HMRC compliance.
- Customer Service: Respond to customer inquiries, coordinate collections/deliveries, and provide exceptional customer service.
- Logistics Management: Monitor live AOG updates, adapt to customer needs, and manage costs, invoicing, and maintain accurate records.
- Collaboration: Liaise with approved suppliers and handling agents, support imports operational activities as and when required, and collaborate with the AOG Manager on ad-hoc requests.
What We Offer:
A competitive salary range of £35,000 - £47,000 per annum, based on location and experience, plus opportunities for career growth and development.
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