Head of Product Innovation

1 day ago


Dunstable, Central Bedfordshire, United Kingdom Certsure LLP Full time
Job Description

Certsure LLP is seeking a seasoned leader to drive commercial growth and optimise product performance as our new Head of Product Management.

This role requires a highly skilled and experienced individual who can lead a team of Product Managers, develop plans to enhance the proposition based on customer insights, and collaborate with cross-functional teams to deliver tailored solutions and enhance customer experiences.

The successful candidate will possess strong leadership skills, excellent business acumen, and effective communication and collaboration skills across departments. Budget management and financial analysis expertise, strategic oversight of product lifecycles to maximise revenue and customer value, and experience in certification and assessment markets and/or eCommerce performance are essential requirements for this role.

About the Role

As the Head of Product Management, you will be responsible for taking ownership of Certsure's Schemes and Affinity products, including Online Certification (NOCS), NICEIC Insurance, and our Webshop. You will also be expected to lead a high-performance culture champion, foster innovation, and drive tactical implementation of Certsure's strategic goals.

Growth and Strategy:

  • Expanding product reach through data-driven strategies and market insights, bringing new concepts to market, leveraging successful prototypes from development teams, and driving utilisation of existing products while spearheading new ventures.

Commercial and Operational Excellence:

  • Overseeing product lifecycles and maximising efficiency, delivering insightful operational and financial reports to senior leadership, and ensuring digital-first practices align with Certsure's strategic objectives.

Leadership and Collaboration:

  • Fostering a culture of care, innovation, and high performance, working closely with Marketing, Customer Experience, and Technology teams to enhance Certsure's offerings, and developing and managing operational budgets to achieve strategic goals.

We Offer:

  • A competitive salary of circa £62,000 per annum, plus an excellent benefits package, including 25 days' holiday a year, company car or car allowance, non-contractual discretionary bonus up to 10% of annual salary, employee assistance programme, and flexible and hybrid working arrangements.

About Certsure LLP

Certsure provides industry-leading certification schemes and support to the building services sector. We assess, certify, and train electricians, plumbers, renewable energy installers, and gas and heating engineers. Our goal is to build public trust in trade professionals – and we never compromise on that trust.



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