Application Support Specialist

4 weeks ago


Leicester, Leicester, United Kingdom Ascent People Ltd Full time
Software Support Analyst – External Customers

Industry: IT

Salary: £28,000 - £32,000 per annum + Benefits

Description:

Our client is a profitable and rapidly expanding Software House. They are seeking a skilled Software Support Analyst to join their busy Software Support team. Full training in the client's software and formal SQL qualifications & certifications will be provided. The office is based in a convenient location.

The skills needed for this role are:

  1. Previous experience of working in an Application Software Support / Customer Support role
  2. Experience in call logging and dealing with 1st-3rd Line Software Support issues
  3. Experience in working within a similar environment such as Enterprise, CRM, or Financial software
  4. Good SQL Server, T-SQL, the ability to write scripts and interrogate databases
  5. Software implementation – remote and onsite
  6. Some understanding of how programming works
  7. Strong verbal and written communication skills

The benefits: Technology, product investment, and training for all staff make for a successful career opportunity. They provide a competitive starting salary and benefits.

This is an office-based job.



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