Application Support Specialist

3 weeks ago


Leicester, Leicester, United Kingdom emerson Full time

Are you looking for a challenging role that combines technical expertise with excellent customer service skills? As an Application Support Engineer with Emerson, you will be responsible for providing technical support to our customers in the UK and Northern Europe region.

Key Responsibilities:

  • Establish a deep understanding of DeltaV and its complementary products
  • Take ownership of deployment projects from proposal to site execution
  • Perform maintenance tasks on customer systems
  • Support the sales team to promote and sell products and services
  • Be included in the on-call rota to respond to customer emergencies
  • Embrace the 'Think Customer' culture and build positive relationships with customers

Requirements:

  • Hands-on experience with installing and maintaining hardware and software
  • Comfortable interacting with customers
  • Understanding of computer, network, and control system architectures
  • Ability to install Microsoft Windows and DeltaV applications
  • Strong problem-solving skills and ability to work in a team

Preferred Qualifications:

  • Communication and collaboration skills

We offer a competitive benefits package, comprehensive medical care, and opportunities for growth and development. Our flexible work-from-home policy allows you to personalize your work-life mix. Join our team and contribute to the success of our customers.



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