Sales Representative

4 weeks ago

OldburyonSevern, South Gloucestershire, United Kingdom The AA Full time
About The AA

We're a community of problem-solvers, dedicated to keeping people moving and providing peace of mind on the road. Our mission is to deliver exceptional service and support to our members, and we're looking for talented individuals to join our team.

Job Summary

We're seeking a Sales Advisor to join our team, responsible for taking inbound calls from small businesses and manufacturers, making outbound calls to obtain sales, and qualifying customer requirements. The ideal candidate will be a strong communicator, able to work effectively in a team environment, and have a passion for delivering exceptional customer service.

Key Responsibilities
  • Take inbound calls from small businesses and manufacturers
  • Make outbound calls to obtain sales through various leads and sources
  • Qualify customer requirements and decide on the most appropriate course of action
  • Deal with customers' administrative needs using the BCAS system
  • Identify and pass complex calls to specific administrative departments or individuals
  • Deal with inbound sales enquiries from prospective members and make outbound prospect and follow-up calls
  • Take ownership of all necessary actions required, including payment processing
What We're Looking For
  • Think Impact: You genuinely care about our members and their well-being, and want to find the best product for them.
  • Back Each Other: Work with a team who support and mentor each other to ensure the best service possible.
  • Push For Better: Handle objections and find solutions.
  • Own It: Stay curious and open-minded, and be willing to evolve with our industry.
Why Choose The AA?
  • Access to a 24/7 GP Chat line for when speaking to a doctor just can't wait.
  • Free AA breakdown cover for all employees, plus the ability to add up to 3 people living at the same address.
  • Discounts on multiple online and high street shops, experiences, and food.
  • Great employee pension schemes.
  • Physio, dental, and eye test benefits.
  • Mental health support.
  • An amazing AA culture – most of our employees have been here for 10+ years.
What Our Employees Say

"I've loved working at The AA for the past 7 years. Every day presents new challenges and opportunities that make my job extremely rewarding. The team I'm part of is strong and supportive, who recognise the importance of collaboration and success." – Chloe, iSell

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