Team Leader
2 weeks ago
Role Overview
As a Barista Maestro at Costa Coffee, you will be responsible for leading a team of baristas to deliver exceptional customer experiences. You will be the face of the store, ensuring that every customer leaves with a smile on their face and a sense of satisfaction.
Key Responsibilities
- Lead a team of baristas to achieve sales targets and deliver high-quality customer service
- Train and develop new baristas to ensure they have the skills and knowledge to succeed in the role
- Maintain high standards of store appearance and cleanliness
- Manage stock levels and maintain accurate inventory records
- Collaborate with other team members to achieve store goals and objectives
Requirements
- Previous experience in a retail or hospitality environment
- Excellent communication and leadership skills
- Ability to work flexibly, including evenings and weekends
- Passion for coffee and customer service
- Ability to work as part of a team and contribute to a positive store culture
What We Offer
- Competitive hourly rate
- Opportunities for career progression and professional development
- Free handmade drinks and 50% discount on food and bottled drinks while on shift
- Costa Coffee Retirement Plan and Life Insurance & Income Protection Cover
- Share Incentive Plan and Salary Sacrifice Pension Scheme
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