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Hospitality Ambassador

2 months ago

Saint Neots, Cambridgeshire, United Kingdom Whitbread Full time

Welcome to Cookhouse & Pub The Highwayman, a vibrant restaurant located in the heart of St. Neots. We are seeking an experienced Front of House Team Member to join our dynamic team and provide exceptional customer service.

About the Role

We are looking for someone who is passionate about delivering outstanding customer experiences, with a warm smile and a friendly demeanor. As a Front of House Team Member, you will be responsible for ensuring that every guest feels welcome and valued throughout their dining experience.

Key Responsibilities
  • Provide exceptional customer service, addressing guests' needs and concerns in a professional and courteous manner.
  • Work collaboratively with the kitchen team to ensure seamless delivery of orders and maintain high-quality food presentation.
  • Manage cash handling and credit transactions accurately and efficiently.
Benefits

We offer a comprehensive benefits package, including:

  • Competitive Hourly Rate: Up to £11.49 per hour.
  • Permanent Contract: No zero-hours contracts, providing stability and security.
  • Flexible Working Hours: 12 or 30 hours over 5 days a week, including Christmas Day and Boxing Day.
  • Whitbread Benefits Card: Enjoy up to 60% off Premier Inn rooms and 25% off meals in Whitbread Restaurants.
Requirements

To succeed in this role, you will need:

  • No prior experience necessary.
  • A passion for delivering excellent customer service.
  • Basic numeracy and literacy skills.
About Us

At Cookhouse & Pub The Highwayman, we pride ourselves on providing a welcoming atmosphere and exceptional dining experiences for our guests. Join our team and become part of the UK's leading hospitality business, Whitbread.