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Assistant Store Manager

2 months ago


Hereford, Herefordshire, United Kingdom McCarthy Recruitment Full time
About the Role

We are seeking an experienced and ambitious Assistant Store Manager to join our team at McCarthy Recruitment. As a key member of our retail operations team, you will be responsible for driving sales growth, improving customer satisfaction, and leading a high-performing team of retail professionals.

Key Responsibilities
  • Team Management: Lead and motivate a team of retail staff to achieve sales targets and provide exceptional customer service.
  • Store Operations: Oversee the day-to-day operations of the store, including stock management, visual merchandising, and inventory control.
  • Sales and Profitability: Develop and implement strategies to drive sales growth and improve profitability, including analyzing sales data and identifying opportunities for improvement.
  • Customer Service: Ensure that customers receive a high level of service, including responding to customer complaints and resolving issues in a timely and professional manner.
  • Training and Development: Provide training and development opportunities to retail staff to improve their skills and knowledge, and to support their career progression.
Requirements
  • Experience: Proven experience in a retail management role, with a strong track record of sales growth and customer satisfaction.
  • Leadership Skills: Excellent leadership and management skills, with the ability to motivate and inspire a team of retail professionals.
  • Communication Skills: Strong communication and interpersonal skills, with the ability to build relationships with customers, colleagues, and stakeholders.
  • Problem-Solving Skills: Ability to analyze problems and develop effective solutions, with a strong focus on customer satisfaction and sales growth.
What We Offer
  • Competitive Salary: A competitive salary and benefits package, including a guaranteed pay rise every year.
  • Unlimited Progression: Opportunities for career progression and professional development, with a focus on promoting from within.
  • Discounted Health Cash Plan & Wellbeing Programme: Access to a discounted health cash plan and wellbeing programme, to support your physical and mental health.