Motor Vehicle Industry Maintenance Specialist
17 hours ago
Role Summary
">Octane Recruitment seeks a highly skilled German speaking Maintenance Controller for our team. This role requires exceptional organisational skills, fluency in German, and ability to work in a fast-paced customer environment.
">Responsibilities:
">- ">
- Managing incoming calls, ensuring timely responses, and adhering to service centre terms of service.">
- Selecting suitable suppliers for service and repairs, focusing on cost-effectiveness.">
- Coordinating breakdown and call handling incidents, following customer SLAs and special procedures.">
- Maintaining accurate incident records, updating R2C accordingly.">
- Overseeing maintenance, breakdown, and accident incidents across various equipment contracts.">
- Liaising with maintenance control manager, fleet engineers, contract managers, and customers on servicing and MOT requirements.">
- Keeping maintenance records up-to-date through the supplier portal.">
- Reporting non-compliance incidents and adhering to established procedures.">
- Providing out-of-hours support for customer breakdowns, collaborating with suppliers.">
- Maintaining a clean and professional work environment.">
Requirements:
">- ">
- Relevant experience in the motor vehicle industry (training will be provided).">
- Fluent German language skills.">
- Ability to work efficiently in fast-paced customer environments.">
- Strong self-motivation, excellent communication skills, and teamwork aptitude.">
- Organisational skills, attention to detail, and ability to work under pressure.">
- Proficiency in Microsoft Office applications and familiarity with Maintenance Management Systems is an advantage.">
Benefits Package:
">- ">
- Increased holiday entitlement with length of service.">
- Long service awards.">
- Recruitment incentives.">
- Healthcare scheme.">
- Cycle to work scheme.">
Salary: £28,000 per annum
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