Department Supervisor
3 days ago
**About Us**
">At Halfords, we're passionate about providing our customers with exceptional service and value. Our stores offer a wide range of high-quality products, from car parts and accessories to bicycles and cycling equipment.
**The Role**
">We're looking for a skilled and experienced Department Supervisor to join our team. As a key member of our sales floor leadership team, you'll play a vital role in driving sales growth, improving customer satisfaction, and developing the skills and knowledge of your colleagues.
**Responsibilities**
">Your responsibilities will include:
* Supervising and coaching a small team to achieve sales targets and deliver exceptional customer service.
* Developing and implementing strategies to improve sales performance and customer satisfaction.
* Providing technical training and support to colleagues to ensure they have the skills and knowledge needed to provide excellent customer service.
* Monitoring and controlling stock levels, ensuring that the department is adequately stocked and that any stock discrepancies are investigated and resolved promptly.
**Requirements**
">To be successful in this role, you'll need:
* A minimum of 1 year's experience in a supervisory or leadership role.
* Excellent customer service skills, with a proven track record of delivering great customer experiences.
* Strong communication and interpersonal skills, with the ability to build effective relationships with colleagues and customers.
* Ability to work under pressure, meeting deadlines and achieving sales targets.
* Basic knowledge of motoring or cycling products and services, although full training will be provided.
* Commitment to your own development and willingness to learn and adapt to new situations.
**What We Offer**
">In return for your hard work and dedication, we offer a competitive salary of £12.24 per hour, plus a range of benefits including store discount, employee discount, and life assurance. You'll also have access to our Sharesave scheme, Cycle to Work scheme, and Wagestream financial planning app.
**About You**
">We're looking for a motivated and enthusiastic individual who is passionate about delivering exceptional customer service and sales results. You'll be a natural leader, with a strong ability to communicate effectively with colleagues and customers.
You'll have a proven track record of success in a supervisory or leadership role, with excellent customer service skills and a commitment to your own development.
* Estimated salary: £25,000-£30,000 per annum (based on 40 hours per week).
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