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Windermere Store Ambassador

1 month ago

BownessonWindermere, Cumbria, United Kingdom FatFace Full time
Join Our FatFace Family

We are seeking a highly motivated and customer-focused individual to join our Windermere store crew. As the face of our business, you will be responsible for delivering exceptional customer service, maintaining a clean and welcoming store environment, and working collaboratively with the team to drive sales and achieve business objectives.

About Us
FatFace is a British lifestyle brand that has been bringing style and positivity to customers' lives for over 30 years. We believe in creating an inclusive and supportive work environment where our employees can thrive and grow. Our mission is to bring style and positivity to our customers' lives through the clothes we make, the things we do, and the values we have.

Key Responsibilities
  • Greet and serve customers in a friendly, enthusiastic, and professional manner.
  • Provide excellent customer service at all times, using your knowledge to help customers find the best products to suit their needs.
  • Process sales, orders, and refunds efficiently and accurately.
  • Help with stock replenishment, deliveries, and general housekeeping tasks.
  • Support floor moves, sale set-ups, and launches.
  • Adhere to all company policies and procedures.

What We're Looking For
  • Excellent interpersonal and communication skills.
  • A positive and can-do attitude.
  • The ability to work productively in a fast-paced environment.
  • Confidence in taking the initiative and working independently.
  • A team player with great time management skills.

Benefits
  • Competitive salary: £18,500 - £20,000 per annum.
  • 25 days holiday plus bank holidays.
  • Generous monthly discount allowance.
  • Perkbox membership with access to online discounts, home workouts, and wellbeing content.
  • Dental insurance (employee-funded).
  • Pension scheme.
  • EAP support around the clock.
  • Sick pay allowances.
  • Sabbatical leave in line with service.
  • Enhanced family-friendly policies, including maternity leave.
  • Refer-a-friend scheme.