Customer Service Ambassador

3 days ago


Windermere, United Kingdom Fatface Full time
Join Our Team

We are seeking a highly motivated and customer-focused individual to join our Windermere store crew. As a valued member of our team, you will have the opportunity to develop new skills, work in a dynamic and supportive environment, and contribute to the success of our business.

About the Role
  • Deliver exceptional customer service, ensuring a positive shopping experience for all customers.
  • Process deliveries and maintain a well-organized store environment.
  • Stay up-to-date with company promotions and policies.
  • Embodies the FatFace brand vision and values in everything you do.
Key Responsibilities
  1. Engage with customers to understand their needs and preferences.
  2. Process transactions efficiently and accurately.
  3. Maintain a safe and secure store environment.
  4. Contribute to achieving sales targets and improving customer satisfaction.
Benefits
  • 25 days' annual leave plus bank holidays.
  • A generous monthly discount allowance.
  • Access to Perkbox, our employee benefits platform.
  • Dental insurance.
  • A contributory pension scheme.
  • EAP support.
  • Sick pay allowances.
  • Sabbatical leave.
  • Enhanced family-friendly policies.
  • A refer-a-friend scheme.
Salary and Benefits

Estimated salary range: £20,000 - £25,000 per annum, dependent on location and experience.



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