Emergency Response Specialist
3 weeks ago
We are currently seeking a skilled and dedicated Emergency Response Specialist to join our team at Thames Water.
About the RoleThis is an exciting opportunity for a motivated individual to support our efforts in providing essential services during times of crisis. As a key member of our response team, you will be responsible for distributing bottled water to vulnerable customers, setting up and managing water stations, and driving a company-provided van safely and efficiently.
Key Responsibilities- Distribute bottled water directly to customers in need, ensuring timely and effective support during emergency situations.
- Set up, manage, and maintain water stations, guaranteeing reliable access to clean drinking water for all customers.
- Operate a company-provided van safely and responsibly, adhering to road traffic legislation at all times.
- Perform a range of customer-focused duties outside of emergency situations, including tasks that help us prepare for potential incidents.
- Possess the physical ability to meet the demands of the role, including manual handling.
- Hold a full valid UK driving license and be a confident driver.
- Show flexibility in adapting to changing service demands.
- Demonstrate strong teamwork skills and willingness to support colleagues.
- A competitive salary of approximately £28,000 - £32,000 per annum, depending on experience.
- The opportunity to work a 16-week rotation shift pattern, with shifts available from 06:00 hours to 22:00 hours.
- 24 days of annual leave, increasing to 28 days after one year of service, plus bank holidays.
- Overtime opportunities available.
- A contributory pension scheme, with employer contributions up to 12%.
- Uniform provided.
- Personal medical assessments available once a year.
- Access to our benefits hub, offering discounts and information to support your wellbeing.
At Thames Water, we believe in creating a diverse and inclusive work environment where everyone feels valued and supported. If you're passionate about delivering exceptional customer service and making a real difference in people's lives, we encourage you to apply for this exciting opportunity.
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