Guest Experience Ambassador

4 weeks ago


Maidenhead, Windsor and Maidenhead, United Kingdom Chewton Glen Hotel & Spa Full time

At Chewton Glen Hotel & Spa, we are committed to providing our guests with an exceptional experience. As a Spa Receptionist, you will have the opportunity to contribute to this vision by providing warm and welcoming service to our visitors.

You will be responsible for managing spa bookings and appointments, providing detailed information about available services, and responding promptly to inquiries about spa treatments, facilities, and wellness programs. You will also be responsible for coordinating with the spa team to guarantee the smooth flow of appointments and services.

To succeed in this role, you will need to possess excellent communication and organizational skills, as well as the ability to work well under pressure. You must be able to maintain high standards of customer service, ensuring that our guests receive a personalized and tailored experience throughout their visit.

The estimated salary for this role is around £25,000 - £35,000 per annum, depending on experience.



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