Service Lead Position

4 weeks ago


Bridgend, Bridgend county borough, United Kingdom Welcome Break Full time

About the Role:

We are seeking a skilled Service Lead to join our team at Welcome Break. As a Service Lead, you will be responsible for supporting and motivating our teams to deliver exceptional customer service.

Key Responsibilities:

  • Lead a team of staff to ensure high standards of customer service are maintained.
  • Work closely with management teams to implement new ideas and initiatives.
  • Support staff development and training to enhance their skills and knowledge.

What We Offer:

  • A competitive hourly rate of up to £12.44.
  • A £10 on-shift meal allowance.
  • Flexible working patterns to suit your lifestyle.
  • Immediate start in customer service roles with overtime available.
  • Employee discounts at hundreds of retailers.
  • Bonus and incentive schemes.
  • Career progression opportunities through our training programmes.
  • Holiday entitlement that increases with service.
  • Cycle to work scheme.
  • Free onsite parking.
  • Uniform provided.

About Welcome Break:

Welcome Break is one of the UK's leading motorway service operators, running 59 service areas and 31 hotels across the UK. We are passionate about delivering great customer service and offer a range of benefits to our staff.



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