Senior Oracle EBS Support Professional

2 weeks ago


London, Greater London, United Kingdom Austin Fraser Full time

Austin Fraser, a rapidly growing business management services consultancy, is undertaking a substantial Digital Transformation journey. As part of this effort, we are recruiting a highly skilled Oracle EBS Support Expert to fill the role of Lead Application Support Engineer.

The selected candidate will provide guidance and mentorship to a team of Oracle Support Engineers, ensuring efficient support delivery for the Oracle EBS platform within the Application Management Team. Key responsibilities include enhancing team performance, integrating business feedback, and driving quality and cost improvement initiatives.

The Lead Application Support Engineer will be accountable for the Oracle EBS business-facing platform, encompassing the primary business operating system, client portal, system integrations, and the field service platform.

  1. Supervise the support of the platform, overseeing incident and request management, and ensuring adherence to agreed SLAs.
  2. Support the development of scripts to analyze and update data within the platform, aligning with business requirements and maintaining data integrity.

This opportunity allows for remote work flexibility, with consideration given to candidates across the UK.

Our estimated annual salary range for this position is £50,000 - £70,000, based on qualifications and experience.



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